CONTACT

Start with the problem, not the introduction.

GET IN TOUCH

Five ways in. Pick the one that fits and the form changes to match. Four useful questions are worth more than a name and an empty message box.

Reply time
Within a few days, usually less.
Who reads it
A person, every message, without exception. The first reply comes from whoever built the part being asked about.
If it does not fit
We say so directly rather than sending a non-answer.
What we do with it
Answer it. Nothing submitted here is sold, shared or added to a marketing list.

There is one licence and no price list. Terms are agreed per institution and written into the contract, which is why the figure is discussed here rather than read off a page.

Read the research

PRE-BOOK

Reserve a deployment

Pre-booking agrees terms now, ahead of general availability, and shapes the integration around the customer environment while that is still open. Early partners influence what the production system prioritises, because the requirements are not yet fixed.

SR 26-2, EU AI Act, GDPR Article 17, FDA PCCP, an internal model risk policy, or something else.

Rough numbers are fine. This is the answer that decides whether we can help, so it is the one worth two sentences.

INVESTMENT

Investment conversation

Send a thesis and we will say whether this is a fit before sending anything, which is faster for both sides than a document that was never relevant. What is not on the site: the falsification specification, the full archive of 67 seeded runs including the four the first architecture failed, the adversarial suite, the full technical account, and the round terms.

Stage, sector and check size are enough. Say so if the fund leads; we are looking for a lead rather than a party round.

PRESS

Press enquiry

Replies come from the people who built the architecture, not an agency. For a sceptical piece, ask for the falsification specification: it is the fastest route to checking whether any of this holds. Interviews are available, including on the parts that are not working yet.

A stated deadline gets a faster answer. Say whether the request is the asset pack, the brief, or a correction.

DATA PROTECTION

Data protection request

Access, rectification, erasure, portability, objection, or a question about how we handle something. Requests are answered within five working days; a deletion request is acted on immediately and confirmed in writing. This route is read by the people who wrote the data terms rather than a shared inbox.

The address originally used to contact us, so we can identify what we hold.

Naming the right helps, but plain English is fine — we will work out which it is.

FALSIFICATION

Run the specification

The remaining research programme can be falsified for under thirty GPU-hours on a single card. The specification is supplied on request, it runs on the requester’s own hardware, and it needs nobody from here in the room. A negative result is a result, and we would rather the field established it quickly.

One card is enough. Saying who runs it tells us what form the specification should take — a research group and a model risk function want different documents.

OTHER

Something else

The research, the licence, a dataset partnership, or a question that fits none of the above. Researchers and students: the release needs no permission when it lands, and until then ask here and we will arrange access.

Anything submitted here is held by us as controller, used to answer the message and for nothing else. No analytics, no cookies set by us, no marketing list.How we handle data

CONTACT QUESTIONS

Pre-booking is the one route to the product, whichever application is in mind. Investors use the second. Everything else goes to the third, and all three are read by the same people.

Within a few days, usually less. Every message is read by a person, and if the message does not fit we will say so directly rather than sending a non-answer.

Because it is the question that decides whether this is worth anyone's time. An organisation that can already diagnose a failed run in an afternoon does not need this, and we would rather establish that in the first message than in the third meeting.

Yes, and it is the expected path. Evaluation access is available now under a short agreement, and free and unrestricted once the research release is out. Either way it runs entirely in the customer environment with nothing reaching us.

The third form, and it goes to the top of the pile. A dataset partnership is the single largest thing standing between the published result and the fields it was built for.